Shipping Policy

Last updated: February 2026

Goods Alliance Group LLC is committed to delivering your orders in a timely and reliable manner. Please review our Shipping Policy below for details on processing and delivery.

Order Processing Time

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays)
  • Once your order is processed, you will receive a confirmation email with tracking information
  • Processing times may vary during high-volume or promotional periods

Shipping Destinations

We currently ship to:

  • United States
  • Selected international destinations

If your location is not available at checkout, shipping to that region may not be supported at this time.

Shipping Rates

  • Shipping rates are calculated at checkout based on your location and selected shipping method
  • Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer

Estimated Delivery Time

Estimated delivery times may vary depending on destination:

  • United States: 5–10 business days
  • International: 10–20 business days

Please note that delivery times are estimates and not guaranteed.

Tracking Your Order

  • Once your order ships, tracking details will be emailed to you
  • Tracking updates may take 24–48 hours to appear in the carrier’s system

Delays

Goods Alliance Group LLC is not responsible for delays caused by:

  • Customs clearance
  • Carrier delays
  • Weather conditions
  • Incorrect or incomplete shipping addresses

Incorrect Address or Undeliverable Packages

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address:

  • The customer may be responsible for reshipping costs
  • Refunds may be issued minus original shipping charges

Lost or Stolen Packages

We are not responsible for lost or stolen packages once marked as delivered by the carrier.
If you experience an issue, please contact us and we will assist where possible.

Changes to This Policy

Goods Alliance Group LLC reserves the right to update this Shipping Policy at any time. Any changes will be effective upon posting.

Contact Information

For shipping-related questions, contact us at:

Goods Alliance Group LLC
Email: support@goodsalliancegroup.com
Phone: +1 (301) 458-0745
Address:
7901 4th St N Ste 300
St. Petersburg, FL 33702
United States